Jeff's Blog

A Debt Collection Company that "May" Train and Encourage Employees to Violate the FDCPA - sued in Pennsylvania

It is believed that a debt collection company has a segment in its training program wherein employees are trained to use false names, to raise their voices, and to totally disregard the FDCPA.

Here are a few tactics encouraged in this training program:

-       threaten to lien somone’s property;

-       garnish wages;

-       pretend to be calling from a “legal department” or clerk’s office”;

-       to stop legal action, you “must” give me your banking information;

-       to make up “case numbers” for non-existent lawsuits;

-       to harass, make fun off, and beat down consumers until they pay.

All of the above strategies were used by this debt collector on a Pennsylvania consumer, in order to try and collect money that she was in fact disputing.  Read more about this lawsuit

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